Everything you need to
master customer conversations
Enterprise-grade communication tools in a clean, fast, and affordable platform — built for growing teams who refuse to juggle 10 different tabs.
20+ features included in every plan
WhatsApp Broadcasts
Meta Ads Leads
Shopify SyncMeta CAPI SignalsUnified Inbox
Every channel. One view.
All your customer conversations — WhatsApp, Instagram, Messenger, Email, Website Chat — fused into a single real-time inbox. Context-rich, fast, and built for teams.
- Multi-channel message consolidation
- Real-time sync across all channels
- Conversation history & full context
- Smart merge of duplicate contacts
- Pin & star important conversations
- Bulk conversation management
Automation & Workflows
Work smarter. Scale faster.
Build workflows that qualify leads, assign conversations, send WhatsApp follow-ups, and pass conversion outcomes with configurable triggers, conditions, and actions.
- Visual drag-and-drop workflow builder
- Meta Ads lead form triggers
- Auto-assign to agents or teams
- WhatsApp template follow-ups
- Trigger on message, keyword, tag, time, or integration event
- Multi-step conditional logic
- Webhook, CAPI, and API actions
Team Collaboration
Your team, perfectly in sync.
Assign, comment, and coordinate inside every conversation — without the customer ever seeing your internal comms. Built for fast-moving support teams.
- Assign conversations to agents
- Internal notes (hidden from customer)
- @mention teammates in threads
- Team performance view
- Agent availability & status
- Collision detection (no double replies)
AI Assistant
Intelligence, built right in.
AI that handles first-line support, qualifies leads, and suggests replies — trained on your own knowledge base for accurate, brand-consistent responses every time.
- AI-powered auto-reply
- Knowledge base training & fine-tuning
- Sentiment analysis on every message
- Smart reply suggestions for agents
- Intent detection & smart routing
- Multilingual support (20+ languages)
Analytics & Reports
Data that drives decisions.
Every metric that matters, live. From individual agent performance to channel-wide trends — get the full picture to optimize support and grow faster.
- Real-time dashboard & live metrics
- First response & resolution time tracking
- Team & agent leaderboards
- CSAT & NPS collection flow
- Conversation volume by channel
- Custom report exports (CSV/PDF)
Contact Management
Know every customer.
A lightweight built-in CRM that stores every interaction, tag, note, and purchase — giving your whole team full context the moment a conversation opens.
- Unified contact profiles
- Custom fields & attributes
- Contact tagging & lifecycle stages
- Bulk import/export (CSV)
- Full conversation history per contact
- Contact notes & activity log
Meta Ads & Shopify
Lead and store data connected.
Capture Meta Ads leads, sync Shopify commerce context, and send CRM lead or paid-order outcomes to Meta CAPI after workspace configuration.
- Meta Ads lead form capture
- Facebook and Instagram source context
- Shopify customers, carts, products, and orders
- WhatsApp broadcast audience segmentation
- Meta CAPI lead and purchase events
- Webhook and integration review
Security & Compliance
Trust at every layer.
Workspace-scoped access controls, server-side safeguards, privacy documentation, and an enterprise review path for your security team.
- Workspace-scoped access controls
- Role-based permissions
- Server-side validation
- OAuth state and webhook safeguards
- Privacy and data-processing documentation
- Enterprise security review
Ready to experience all of this?
Start your free 14-day trial. Full platform. No credit card. Cancel anytime.